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ONE20 Help

Returns, Exchanges, and Refunds

This article covers how to return or exchange products that are purchased through the ONE20 Store. Return and exchange policy information is also included here.

 

Returns

How to Make a Return

Products that are purchased on the ONE20 Store can be returned through Amazon. For detailed information on how to return an item, return a gift, or view a return status, go here: https://www.amazon.com/gp/orc/return...rl_ret_hp?fg=1.

Exchanges

How to Make an Exchange

Products that are purchased on the ONE20 Store can be exchanged through Amazon. For detailed information on how to make an exchange, go here: https://www.amazon.com/gp/help/custo...XQY9FCX5SYKQE1.

Exchange Information and Policy

https://www.amazon.com/gp/help/custo...deId=201819320

 

Refunds

Checking the Status of Your Refund

  1. Log into your Amazon account here: https://amazon.com
  2. Click on the Orders option. 
  3. Next to the order, click the Order Details option. Please note that the refund status displays at the bottom of the Order Summary
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