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ONE20 Help

Setting Up the ONE20 Beta On Your Device

This support article includes information on how to set up the beta version of the ONE20 app on your device.

To become a ONE20 beta tester, you can download and install a beta version of the ONE20 app onto your device. There are two different ways that you can do this. Information on both options is included below. 

Downloading and Installing without an Existing Installation

If you DO NOT have ONE20 installed on your device, follow these steps:

  1. On the device where you would like to install the beta version of ONE20, go to this link: https://play.google.com/apps/testing/com.one20.ota. The My ONE20 screen displays. 

  1. In the My ONE20 screen, tap the Become a Tester button. You are added to the ONE20 beta program and the "You are now a tester" text confirmation displays.

  1. Below the "You are now a tester" text, scroll to the bottom of the screen. A link displays.

  1. Tap the Download the My ONE20 app on Google Play link. The Google Play store displays. If you do not already have ONE20 installed on your device, an Install button displays. 

  1. Tap the Install button. The ONE20 app installs on your device and it will now display in your list of applications. 

  1. Tap the My ONE20 app on your device. My ONE20 opens. 

Downloading and Installing with an Existing Installation

If you DO have ONE20 installed on your device, follow these steps: 

  1. On the device where you would like to install the beta version of ONE20, go to this link: https://play.google.com/apps/testing/com.one20.ota. The My ONE20 screen displays. 

  1. In the My ONE20 screen, tap the Become a Tester button. You are added to the ONE20 beta program and the "You are now a tester" text confirmation displays.

  1. Below the "You are now a tester" text, scroll to the bottom of the screen. A link displays.

  1. Tap the Download the My ONE20 app on Google Play link. The Google Play store displays. If you already have ONE20 installed on your device, either an Open or Update button displays.
If the "Open" Button Displays

If you already have the version of ONE20 that the Google Play store has installed on your device, the Open button displays. 

  1. Tap the Open button. The ONE20 app opens on your device.
If the "Update" Button Displays

If you have an older version of ONE20 installed on your device, an Update button displays. 

  1. Tap the Update button. The existing version of the ONE20 app that is installed on your device is updated to the newest available version of ONE20. 

 

  1. Tap the My ONE20 app on your device. The ONE20 app opens on your device.

Upgrading the Beta App

When there is a new version of the ONE20 beta app available, the update will display in the Google Play store on your device. 

  1. Open Google Play on your device. You can do this by tapping on the Google Play app. Google Play displays. 
  2. Choose the Apps & games|My apps & games menu option in Google Play. The My apps & games screen displays, showing a list of the apps you have installed.
  3. From the list, choose the My ONE20 app. The My ONE20 screen displays.

  1. Tap the Update button. The My ONE20 app updates to the newest available version. When the update is complete, the Update button changes to an Open button. 

  1. To open the My ONE20 app, tap the Open button. My ONE20 opens on your device. 
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