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ONE20 Help

Creating an Account and Profile

This support article includes information on how to create an account and profile in the ONE20 F-ELD app. Signing up for a ONE20 F-ELD (or "electronic logging device") account allows you to not only get access to ONE20's subscription-free ELD, but it also gives you access to ONE20's membership.
  1. Open the ONE20 F-ELD app on your device. If you don't already have an account, you must sign up for an account. The Get Started screen displays.

  1. Tap the Get Started button. The Have a ONE20 ELD Truck Adapter screen displays. 

  1. If you have a ONE20 F-ELD Truck Adapter, tap the Yes button. If you do not have a ONE20 F-ELD Truck Adapter, you can find information on how and where to purchase one here: Buying a ONE20 ELD Truck Adapter. The Let's Get Started screen displays. 

  1. In the Let's Get Started screen, tap the Sign Up button. The Let's Set Up Your Profile screen displays. 

  1. Enter this information:
  • Email Address: Enter your email address in the following format: "susanmillerone20@gmail.com".
  • Password: Enter a password that you would like to use to log into the ONE20 app. This password must be at least six characters.
  • Re-Enter Password: Re-enter the password that you entered in the Password field. This password must be at least six characters and must match what you entered in the Password field.

         

  1. Tap the Register button. The What Kind of Driver Are You screen displays. 

  1. In the What Kind of Driver Are You screen, choose the option that best describes the type of driver you are. When an option is chosen, a check mark displays next to the field. 

  1. Tap the Next button. The Tell Us About Yourself screen displays.

  1. Enter this information:
  • First Name: Enter your first name. You must enter between two and 30 characters into this field before it can be saved.
  • Last Name: Enter your last name. You must enter between two and 40 characters into this field before it can be saved. 
  • Phone Number: Enter your telephone number with area code. For example, it should look like this: 123-123-1234.
  • Driver's License #: Enter your commercial driver's license number. For example: 123123456.
  • State: Choose the state where your commercial driver's license (CDL) was issued. 

  1. Tap the Next button. The Carrier Home Terminal Details screen displays.

  1. In the Carrier Home Terminal Details screen, enter this information:
  • Carrier Name: Enter the name of your carrier.
  • Carrier DOT #: Enter your carrier's assigned DOT number.
  • Home Terminal Time Zone: Choose the time zone where your carrier's home terminal is located. 

 

  1. Tap the Next button. The What Cycle Rules Do You Use screen displays.

  1. In the What Cycle Rules Do You Use screen, choose the type of cycle rules that you use for FMCSA compliance. These options are available:
  • USA 60 hour / 7 day: Seven consecutive days means the period of seven consecutive days beginning on any day at the time designated by the motor carrier for a 24-hour period. 
  • USA 70 hour / 8 day: Eight consecutive days means the period of eight consecutive days beginning on any day at the time designated by the motor carrier for a 24-hour period. 

  1. Tap the Next button. The Do You Want to Enable Personal Conveyance screen displays.

  1. In the Do You Want to Enable Personal Conveyance screen, choose one of the available options. "Personal conveyance" is any time you are operating your commercial motor vehicle to do personal things. You can choose from these options:
  • Yes: Tap this option if you want to enable the use of personal conveyance. 
  • No: Tap this option if you do not want to enable the use of personal conveyance. 

The Do You Want to Enable Yard Moves screen displays. 

  1. In the Do You Want to Enable Yard Moves screen, choose one of the options included below. Yard moves are any slow, short movements that a driver makes while not driving a route. For example, if you want to move your truck around the yard without being put into driving status, your ELD would record a yard move, which helps you optimize your available drive time. If you enable this option, you can choose the "Yard Move" status before you move your truck a very short distance. Then, when you move your truck, the motion does not change your status to "driving." You will not automatically be put into "Driving" based on any time, speed, or distance threshold. It is very important to remember to manually change your status to "Driving" when you leave the yard.
  • Yes: Choose this option if you would like to enable yard moves in your ELD solution. 
  • No: Choose this option if you would not like to enable yard moves in your ELD solution. 

The Ready to Connect Your Truck Adapter screen displays. 

  1. In the Ready to Connect Your Truck Adapter screen, tap the Yes, Let's Go! button The First, Scan the Code on Your Adapter screen displays. 

  1. You can connect your ONE20 F-ELD Truck Adapter in two different ways: entering the adapter's MAC address and security code or scanning the adapter's QR code.

Manually Entering Information

  1. Tap the Enter Information Manually link. The Enter Your MAC and Code Numbers screen displays. 

  1. Enter this information into the fields:
MAC Address

    

Code

    

  1. After you enter your information, tap the Enter button. 
  2. Your adapter is connected. After your device is successfully connected, this screen displays:

 

Scanning the QR Code

  1. Tap the Scan Now button. If you haven't given ONE20 access to your camera, a permissions dialog displays. 
  2. In the permissions dialog, tap the OK button. The ONE20 F-ELD app needs access to your phone's camera to scan the QR code on your adapter.

  1. Capture your device's QR code with your phone's camera. The Connect Your Adapter screen displays. 

  1. Complete the steps in the Connect Your Adapter screen. 
  2. In the Connect Your Adapter screen, tap the Pair Now button. Your adapter is connected. After your device is successfully connected, this screen displays:

  1. Tap the Finish button. If you haven't verified your email, the Please Verify Your Email screen displays. 

  1. To verify your email address, access the account verification email from ONE20. This email is sent to the email address that you used to create your ONE20 F-ELD account.
  2. Follow the instructions included in the email to verify your account. Your account is verified and you can continue to use the ONE20 F-ELD app.