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ONE20 Help

Version 1.1 (30 June 2017)

This section includes information on the features, fixes, system requirements, and compatibility information for the 1.1 version of the ONE20 F-ELD.


  • Features: The Features section covers new features that were created and are being released with this version of the product.
  • Documentation: The Documentation section includes information on the product documentation that was created or updated during this release.
  • Compatibility and Requirements: The Compatibility and Requirements section includes information on any compatibility and requirements that should be followed so the ONE20 F-ELD works as designed.



To help its members stay compliant with FMCSA regulations, ONE20 created an easy-to-use ELD. The solution has two parts: the ONE20 F-ELD mobile app and the ONE20 F-ELD Truck Adapter. The ONE20 F-ELD Truck Adapter is plugged into a truck's diagnostic port and it sends information to the ONE20 F-ELD app. The ONE20 F-ELD app works with the ONE20 F-ELD Truck Adapter to record hours of service and log information so drivers can stay compliant. Here's what HOS information and logs look like in the ONE20 F-ELD app:

Manage Logs

The ONE20 F-ELD app allows you to update your status information. For example, depending on your current status, you can choose from these options: On Duty, Driving, Sleeper Berth, Off Duty, Off Duty - Personal Conveyance, and On-Duty - Yard Moves. Any changes to your driving status are updated in your logs. 

Within the app, you also have the ability to edit some of your events and activities. Events are added to your logs whenever you manually add an event or your truck adapter detects and records any activity that is classified as an event. Some activities that you can edit include: a duty status changes, adverse driving conditions, emergency conditions, fueling, and remarks. 

You can also certify your logs within the ONE20 F-ELD app. The FMCSA recommends that you certify your record of duty status (RODS) before logging off of your ELD and shutting down your engine. When you certify your logs, you need to sign your name to indicate that your logs are complete and accurate. 

Share Logs

The ONE20 F-ELD app allows you to share your logs with a motor carrier, with an officer during a roadside inspection, and with the FMCSA. 

Carriers can request access to your logs to get the information they need for FMCSA compliance. When this happens, you receive a "Log Sharing Request" alert. You can choose to accept or reject the carrier's request to access your logs. This is what a log sharing request looks like:

Additionally, you can choose to initiate sharing your logs with a motor carrier on your own. When you share your logs with a motor carrier, that carrier is able to view your log information. If you choose to share your logs with motor carriers, they display in your "Sharing" list:

During roadside inspections, you may be asked to show or send your logs. To share your logs in this way, the ONE20 F-ELD app allows you to send "formatted logs" or "FMCSA logs." When formatted logs are sent, the system automatically generates a CSV file to send; when FMCSA logs are sent, the system automatically generates an XML file of your logs that is transferred to the FMCSA for the roadside official to access and review.

Monitor Issues

The application also monitors for any system issues or data diagnostic events. Knowing if there are any issues with your system can help determine if you need to record your information in a different way to remain complaint and if there is something you need to fix. 

Manage Account and Profiles

You have the ability to manage your account information, settings, and profiles within the app. By managing your HOS settings, you can ensure that the carrier name, DOT number, address, rule set, 24-hour period start time, and other required settings are complete and accurate on your logs. 

You can also choose to update and maintain your profile and truck profile information in the app. Your profile information records information like your name, driver ID, CDL number, and other important information that is used when recording and maintaining your driver logs. The truck profile information records information like your VIN, plate number, and other  information that needs to be added to your logs before certifying. 


More Information

ONE20 Dashboard

As part of the F-ELD solution, ONE20 also created the ONE20 Dashboard. The Dashboard allows drivers to manage their ONE20 F-ELD account, profile, driver log, and log sharing information in a web browser. Additionally, fleet managers can create an account in the ONE20 Dashboard. With a ONE20 Dashboard fleet account, fleet managers have the ability to manage information for the drivers in their fleet. They can also share logs with drivers, which allows them to view and sometimes edit driver log information. 

Manage Accounts and Profiles

You can choose to create a driver or fleet account and profile in the ONE20 Dashboard. Depending on which type of account you would like to create, the information you're asked to provide may be different. The account profiles that you set up manage information like name, driver's license number, driver's license state, and phone number. 

Driver Account Profile

Fleet Account Profile

If you choose to create a fleet profile, you can choose to manage settings for your fleet in the Fleet Profile section of the Dashboard. The fleet profile manages information like carrier name, DOT number, HOS ruleset, if your fleet allows yard moves, and if your fleet allows personal conveyance. When you configure information in the fleet profile, those settings are applied to all of the drivers in your fleet. 

More Information

Manage and Share Logs

The ONE20 Dashboard also allows you to manage logs. This allows you to view and edit your own driver logs or the logs of the drivers in your fleet. You can choose to edit information like load details, driver information, vehicle information, Truck Adapter information, log events, as well as other miscellaneous information. 

You can also manage log sharing in the ONE20 Dashboard. If you're a fleet manager with a fleet account in the Dashboard, you can initiate log sharing requests with drivers. After you send a log sharing request to a driver, the driver can choose to accept or reject your sharing request. If the driver accepts your request, then you are able to view his or her log information. If the driver rejects your sharing request, then you are unable to view his or her log information. 

If you're a driver and someone sends you a log sharing request, you will receive a notification of the sharing request in the ONE20 Dashboard (in addition to in the F-ELD app). When you receive this request, you can choose to accept or reject the sharing request. If you accept the log sharing request, the person or fleet who requested to access your logs will be able to access your log information. If you reject the log sharing request, the person or fleet who requested to access your logs will be unable to access your log information. 

More Information

View Reports

In the first release of the ONE20 Dashboard, you are able to generate a Driver Logs Report. This report shows detailed driver logs for one or more drivers. In this report, you can choose if you want to view information like driver violations, unidentified activity, driver edits, admin edits, and rejected admin edits in the report. 

More Information

Manage Unidentified Activity

You can also view and assign unidentified driving records in the Dashboard. When the ELD detects motion but no driver is connected to it, the motion is logged as an "unidentified activity." All unidentified activity recorded by an ELD in the last 8 days is stored and cannot be deleted. When drivers assume activities as their own, their logs are automatically updated with this information.

More Information


Links to the documentation that were created and released with this version of the ONE20 F-ELD product are included below: 

Compatibility and Requirements

The information below covers the compatibility and requirements that should be followed so the ONE20 F-ELD solution works as designed. 

Android App

  • Software Requirement: Android Operating System 4.4.4 and newer
  • Hardware Requirement: 
    • Supported Screen Sizes: hdpi, xhdpi, xxhdpi
  • 100 MB of available storage space for the app (and logs)

iOS App

The 1.1 version of the ONE20 F-ELD app is not supported on iOS devices. 

ONE20 Dashboard

The ONE20 Dashboard is compatible with all major browsers and Internet Explorer versions 9.0 and newer. 

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